Skinii Corp. Terms of Service
(DBA: Skinii™)
Last updated: November 1, 2024
PLEASE NOTE: SKINII SERVICES ARE DESIGNED FOR NON-EMERGENCY MEDICAL CONDITIONS. IF YOU HAVE A MEDICAL EMERGENCY, PLEASE CALL 911 OR CONTACT YOUR LOCAL HEALTHCARE PROVIDER IMMEDIATELY.
By using our services, accessing our site, or clicking "I AGREE" to indicate your acceptance of these Terms, you agree to be legally bound by this Agreement. If you do not accept these Terms, you may not create an account or use Skinii Corp. services. Any individual who signifies acceptance of these Terms on your behalf is authorized to act as your agent in doing so.
MANDATORY ARBITRATION NOTICE
This Agreement includes a mandatory arbitration clause. Unless you opt out within the specified period, you agree that disputes between you and Skinii Corp. or its affiliates (including healthcare providers) will be resolved through binding, individual arbitration, waiving your rights to a jury trial and to participate in class action lawsuits.
Skinii Corp. and its affiliates ("Skinii," "we," or "us") own and operate Skinii.com and may operate a mobile application in the future (collectively, the “Platform”). By using the Platform, you agree to be bound by these Terms of Service (“Agreement”). This Agreement governs your use of the Skinii Corp. services and is a legally enforceable agreement between Skinii Corp. and you.
Your use of the Skinii Corp. services is subject to this Agreement and all relevant laws and regulations. If you do not agree to these Terms, you may not access or use the services. The Platform and this Agreement may be updated periodically. Your continued use of the services after any changes are posted constitutes acceptance of these changes.
These Terms apply to your use of Skinii services, including telehealth consultations provided by independent healthcare professionals associated with the Open Loop provider network.
Telehealth Consultations and Services
Skinii Corp. provides access to healthcare services through the Open Loop provider network, where licensed medical providers deliver healthcare services via telehealth on the Skinii platform. Providers associated with Open Loop are independent professionals and are solely responsible for the healthcare services they deliver.
Secure HIPAA-Compliant Consultations
Consultations are provided via a secure platform, and providers may issue diagnoses and prescriptions as medically appropriate, including prescriptions for both controlled and non-controlled substances where authorized.
Fulfillment Pharmacy
Red Rock Pharmacy, licensed in the U.S., coordinates the fulfillment of prescriptions at its location at 450 900 E #150, Salt Lake City, UT 84102. Phone: 801-433-9500
Upon enrolling in Skinii services, you become a member of Skinii’s platform, gaining access to features such as customer support, coordination of pharmacy and clinical care, and health information management.
Skinii Corp. does not practice medicine and does not provide healthcare services. All medical providers on our Platform are independent professionals, and Skinii does not interfere with the provision of healthcare services by these providers. Skinii is not liable for any medical decisions made by healthcare providers.
By registering, you agree to conduct business electronically with Skinii Corp., consenting to receive notices and communications via email or SMS. Skinii is not responsible for the security of your chosen communication methods.
The Platform may provide access to services or products from third parties (e.g., laboratories, pharmacies, and other medical providers) who operate independently. Skinii is not responsible for third-party services.
Skinii Corp. respects your privacy. Please review our [Privacy Policy] for information on how we collect, use, and protect your personal information.
Skinii Corp. does not operate as a pharmacy. By agreeing to this Agreement, you understand and acknowledge that any prescription fulfillment is handled by Red Rock Pharmacy, located at 450 900 E #150, Salt Lake City, UT 84102. Skinii does not control or oversee the professional services provided by Red Rock Pharmacy, and any professional service you receive from Red Rock is the sole responsibility of the pharmacy.
Laboratory services available through Skinii require a valid prescription from a licensed healthcare provider. Any charges for these services are included in your total bill, and fulfillment is handled by third-party laboratories.
The Platform may offer access to products and services provided by third parties, such as Open Loop for healthcare services and Red Rock Pharmacy for prescription fulfillment. You are solely responsible for any interaction with these third parties, and Skinii is not liable for any disputes or issues that arise from such interactions.
You are responsible for all fees associated with your use of Skinii services, including healthcare provider charges. Skinii Corp. does not accept insurance, and all services are billed on a cash-pay basis. Payment processing is handled through secure third-party processors, and you agree to provide accurate billing information to ensure prompt service.
Certain Skinii products and services are available on a subscription basis, with fees charged at regular intervals. You may cancel your subscription at any time by contacting Skinii customer support.
If you cancel your Skinii subscription within 30 days of enrollment, you may be eligible for a full refund of your first month’s fee. Beyond this period, refunds are not available, although you will retain access to services through the end of the paid month.
Some Skinii services require a prescription, which may only be issued following a consultation with a healthcare provider. Prescription products may be fulfilled through Red Rock Pharmacy, although you may choose to use an alternative pharmacy. If you choose to fulfill your prescription outside of Skinii’s coordinated services, any additional costs or logistics are your responsibility.
Telehealth services on the Skinii Platform enable remote consultations through video, phone, or secure messaging with healthcare providers in the Open Loop network. By using these services, you agree to the Telehealth Consent, acknowledging the benefits and potential risks of telehealth.
You are responsible for maintaining the confidentiality of your account login credentials and for all activities under your account. You must use the Platform in compliance with applicable laws, and you agree to provide accurate and up-to-date information.
You agree not to misuse Skinii services, including, but not limited to, attempting unauthorized access, distributing harmful software, or engaging in fraudulent activities. Skinii reserves the right to terminate or restrict access to services for any violations of these Terms.
All content on the Skinii Platform, including text, graphics, logos, and software, is the exclusive property of Skinii Corp. and is protected by intellectual property laws. You may not copy, reproduce, or exploit any part of the Platform without prior written consent.
The Platform may contain links to third-party sites. These links are provided for convenience, and Skinii is not responsible for the content or practices of any linked sites.
Skinii Corp. provides the Platform and all services on an "as-is" basis, without any express or implied warranties. Skinii makes no representations about the accuracy, completeness, or reliability of services provided through the Platform.
To the maximum extent permitted by law, Skinii Corp. disclaims liability for any indirect, incidental, or consequential damages arising from your use of the Platform or from interactions with third parties facilitated by Skinii services.
You agree to indemnify and hold harmless Skinii Corp., its affiliates, and its service providers from any claims, damages, or expenses arising from your misuse of the Platform or violation of these Terms.
Skinii Corp. reserves the right to modify or discontinue any part of the Platform or services, with or without notice. Skinii is not liable for any modifications, suspensions, or discontinuations of the Platform.
Your access to Skinii services may be suspended or terminated at any time if you violate these Terms. Upon termination, your access to the Platform will cease immediately.
This Agreement and any disputes arising from it are governed by the laws of the State of Florida. Any unresolved disputes will be settled through binding arbitration in accordance with the American Arbitration Association's rules, waiving the right to a jury trial and class action claims.
If you have questions or concerns about this Agreement, please contact us:
Skinii Corp.
PO Box 140
Windermere, FL 34786
Email: support@skinii.com
If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will remain in effect. The invalid provision will be modified to the minimum extent necessary to make it enforceable, reflecting the original intent as closely as possible. Section headings are provided for convenience and do not affect interpretation of the Terms.
This Agreement grants no rights or benefits to any third parties, except for the specific rights granted to Skinii Corp.’s service partners, such as Open Loop providers and Red Rock Pharmacy. These partners are intended third-party beneficiaries of this Agreement and may enforce relevant terms directly.
This Agreement does not create any partnership, joint venture, or agency relationship between you and Skinii Corp., Open Loop, or Red Rock Pharmacy. You may not bind or represent Skinii Corp. or any of its partners in any capacity.
You may not assign any of your rights or obligations under this Agreement. Skinii Corp. may assign or transfer its rights and obligations at its discretion, including through merger, acquisition, or asset sale, with notice to users where applicable.
Certain Skinii services operate on a subscription model, with charges recurring at specified intervals. Subscriptions automatically renew until canceled by you. To cancel, contact Skinii customer support at least 30 days before the next billing cycle. You will retain access to the services for the remainder of any paid period after cancellation.
If you cancel your subscription within 30 days of initial enrollment, you are eligible for a full refund of your first month’s fee. For cancellations beyond this period, no refunds are provided. Exceptions may be made on a case-by-case basis at Skinii Corp.’s discretion.
Prescriptions fulfilled by Red Rock Pharmacy or other partner pharmacies may not use child-resistant packaging unless required by law. Please handle prescriptions with care and store them safely, especially in households with children. Skinii Corp. assumes no liability for incidents arising from the handling or storage of prescription medications.
If you believe that any content on the Skinii Platform infringes your copyright or other intellectual property rights, please notify our designated agent at compliance@skinii.com with a description of the material in question, your contact information, and a statement of your good faith belief that the use of the material is unauthorized.
This Agreement, along with the Privacy Policy and any additional agreements expressly referenced, constitutes the entire understanding between you and Skinii Corp. regarding your use of the Platform. Any prior agreements or representations are superseded by this Agreement.
Skinii Corp. may update this Agreement at any time. Changes will take effect upon posting to the Platform. We encourage you to review these Terms regularly to stay informed of any updates. Your continued use of the Platform following any changes indicates your acceptance of the updated Terms.
This Agreement is governed by the laws of the State of Florida, without regard to conflict of laws principles. You agree to submit to the personal jurisdiction of the courts in Florida for any disputes that are not subject to arbitration, as outlined in this Agreement.
Any disputes between you and Skinii Corp., including issues related to this Agreement, will be resolved exclusively through binding arbitration, governed by the American Arbitration Association’s (AAA) rules. You waive the right to a trial by jury and to participate in class action lawsuits or class-wide arbitration. Arbitration will occur in a mutually agreed-upon location or in Florida if an agreement is not reached. Each party will bear its own costs in arbitration unless otherwise awarded by the arbitrator.
Opt-Out Option: You may opt out of this arbitration agreement by providing written notice to Skinii Corp. within 30 days of first accepting this Agreement. Send opt-out requests to Skinii Corp., PO Box 140, Windermere, FL 34786, with a clear statement of your wish to opt out.
Small Claims Exception: You or Skinii Corp. may bring individual claims in small claims court instead of arbitration if the claim qualifies.
Notices to you from Skinii Corp. regarding changes to the Terms, billing issues, or other important matters will be provided via email, on the Platform, or through other communication channels. Notices to Skinii Corp. can be sent via email to support@skinii.com or by mail to PO Box 140, Windermere, FL 34786.
Skinii Corp. reserves the right to terminate your account or access to the Platform if you violate any part of this Agreement or engage in actions that may harm Skinii Corp. or its users. In such cases, all rights granted to you under this Agreement will cease immediately.
You may terminate your account at any time by contacting Skinii customer support. Termination does not absolve you of any payment obligations accrued before termination, and certain provisions (such as limitations of liability and indemnification) will survive termination.
Any claim or cause of action arising from or relating to the use of the Platform or these Terms must be filed within one (1) year from the date the claim or cause of action arose. Failure to file within this time frame will result in the claim being permanently barred.
Skinii Corp.’s failure to enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. A waiver will only be effective if in writing and signed by Skinii Corp.
If you have questions about these Terms of Service, need assistance with your account, or wish to communicate with Skinii Corp. regarding your rights or obligations under this Agreement, please reach out via:
By using Skinii Corp. services, you confirm that you have read, understood, and agreed to these Terms of Service in their entirety. Your continued use of Skinii’s Platform signifies acceptance of any updates to this Agreement, as they are made available on the Platform.